Government Shutdown Assistance:
We’re Right Beside You.

If you are a federal employee and experiencing financial impact due to the government shutdown, we’re here to help! We may be able to assist you with:

  • Short-term loans with no fees or interest
  • Loan payment assistance options

Please reach out to your lender, call 701-293-2400, or email us at OnlineBanking@GateCity.Bank today. Learn more >

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Can I opt out of Payday Your Way?

  • Education Resources > Help Center > General Banking FAQs > Payday Your Way

Need to opt out of Payday Your Way? No problem! The next steps are easy.

What should I expect during a home appraisal?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

The home appraisal process is an essential part of obtaining a mortgage. We outline the details in a way that’s easy to understand! Learn more.

If I do not want my surplus refunded, can I keep it in my mortgage escrow account?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Unfortunately, you’re not able to keep your surplus in your mortgage escrow account. We’re happy to explain further. Learn more.

Can I make additional payments to my mortgage escrow account to avoid a shortage?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Interested in making additional payments toward your mortgage escrow? We can provide some guidance! Learn more.

Which accounts automatically refund ATM fees?

  • Education Resources > Help Center > Debit Card FAQs

Wondering which Gate City Bank accounts automatically refund ATM fees? You’re going to love the answer! Learn more.

What will my interest rates be for a personal loan?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Wondering what interest rates are for a personal loan? You’re in the right place! Learn more.

Where can I earn debit card reward points?

  • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering where you can earn debit card reward points? Good news! You can earn them pretty much anywhere. Learn more!

Is the interest paid on a home equity loan tax-deductible?

  • Education Resources > Help Center > Loan FAQs > Home Equity Loans

Wondering if your home equity loan interest is tax-deductible? Learn more!

Is there a fee to have a mortgage escrow account?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Wondering if there’s a fee to have a mortgage escrow account? You’ll love the answer! Learn more.

What if I can’t pay my shortage?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Worried you can’t pay your shortage? Don’t worry just yet! Learn more.