FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Search

    When are bill payments deducted?

    • Education Resources > Help Center > Online Services FAQs > Bill Pay

    Wondering when electronic fund transfers are sent to your payee versus checks? Learn more.

    Who do I contact for help with Preferred Perks benefits or registration?

    • Education Resources > Help Center > General Banking FAQs > Preferred Perks Checking

    If you have any questions, we’re here to help! Call our Benefits Service Center at 866-210-0361.

    How do I start earning debit card reward points?

    • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

    Wondering how to start earning debit card reward points? It’s super easy! Learn more about how you can quickly enroll at uChooseRewards.com.

    What is remote deposit capture?

    • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

    Want to know more about remote deposit capture? We’ve got you! Learn more.

    What is offline identity protection?

    • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

    Did you know that most identity fraud takes place offline? That’s why offline identity protection is so important! Learn more.

    What payment options are available with online bill pay?

    • Education Resources > Help Center > Online Services FAQs > Bill Pay

    Wondering what payment options are available with online bill pay? We offer automatic and manual options! Learn more.

    Can I link my other debit cards to my debit card rewards account?

    • Education Resources > Help Center > Debit Card FAQs > Debit Card Rewards

    Wondering if you can link other debit cards to your debit card rewards account? Good question! Learn more about how all Gate City Bank debit cards connected to one account automatically earn points together.

    What happens if a bill is paid late?

    • Education Resources > Help Center > Online Services FAQs > Bill Pay

    Wondering what happens if a bill is paid late? Fear not! Learn more.

    What is the difference between overdraft fees and NSF fees?

    • Education Resources > Help Center > General Banking FAQs > Overdrafts

    Want to know the difference between overdraft fees and NSF fees? You’re in the right place! Learn more.

    How are payments approved and delivered?

    • Education Resources > Help Center > Online Services FAQs > Bill Pay

    Wondering how payments are approved and delivered? You’re in the right place! Learn more.

    Welcome to Better Banking.

    Debit card rewards. ATM fee refunds. And so much more. Let’s get you started with an account, personalized for you!

    Open Checking Account