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What if I get an error message when enrolling in Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you receive an error message while trying to enroll an email address or U.S. mobile number with Zelle®, we’ll help guide you forward with easy next steps.

How does the mobile app work?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering how our mobile app works? It’s very user-friendly! Once you download it from your mobile device’s app store and log in, learn more about the benefits you can enjoy.

How do I hide or show accounts?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Hide or show your accounts with ease in online and mobile banking! Simply follow a few basic steps, and you’ll be good to go.

Is the Gate City Bank mobile app secure?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering if our mobile app is secure? Great news! Learn more about how our app uses multiple methods to guard against malicious access to your account information.

How can I view online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Accessing your online statements and notices takes just seconds. Simply follow a few easy steps, and you’ll be all set!

Can all my accounts have online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Learn how you can easily access online statements and notices for all accounts set up with automatic payments.

What are online statements and notices?

  • Education Resources > Help Center > Online Services FAQs > Online Statements

Discover how online statements and notices are a secure, convenient and practical way to view your financial activity.

I’m hesitant about banking online – can other people see my account information?

  • Education Resources > Help Center > Security and Fraud FAQs > Security

How secure is our online banking? We’ll answer your question with another question: Have you heard of Fort Knox? Learn more!

7 Reasons a Mortgage Refinance May Be in Your Best Interest

  • Education Resources > Articles

Learn more about the top reasons to refinance your mortgage! Whether it’s to save money, secure better terms or anything in between, we’ve got you covered.

What do I need to open a checking account as a non-U.S. resident?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

We’ve got you covered! View a helpful list of what you’ll need to bring to any Gate City Bank location near you.