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Are there limits for sending and receiving money with Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

If you’re interested in learning about potential limits for Zelle® transactions, we can help shed some light!

Can I make additional payments to my mortgage escrow account to avoid a shortage?

  • Education Resources > Help Center > Loan FAQs > Mortgage Loans

Interested in making additional payments toward your mortgage escrow? We can provide some guidance! Learn more.

How do I update my email for mobile deposit alerts?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Check Deposit

Learn how to update your email address for mobile deposit alerts in seconds using online and mobile banking.

How do I use Zelle®?

  • Education Resources > Help Center > Mobile Services FAQs > Zelle

Want to learn how to use Zelle®? You’re in the right place! Learn more.

Does my homeowner’s insurance policy cover flood damage?

  • Insurance Services > Education > Flood Insurance FAQs

Did you know that a homeowner’s policy doesn’t cover flood damage? But fear not! You have excellent options. Learn more.

Am I required to have flood insurance?

  • Insurance Services > Education > Flood Insurance FAQs

Wondering if you’re required to have flood insurance? We can shed some light! Learn more.

How do I switch to Gate City Bank?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Wondering how to switch banks to Gate City Bank? It’s ridiculously easy! Learn more.

What is the Gate City Bank mobile app?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Wondering what the Gate City Bank mobile app is? Let us give you a quick overview!

How do I transfer money to another Gate City Bank customer?

  • Education Resources > Help Center > Online Services FAQs > Transfers

If you’re looking to transfer money to another Gate City Bank customer, we’ve made the process incredibly easy!

What if I forgot my user ID or password?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile App

Easily retrieve a forgotten user ID or password for online banking by following a few simple steps.