Government Shutdown Assistance:
We’re Right Beside You.

If you are a federal employee and experiencing financial impact due to the government shutdown, we’re here to help! We may be able to assist you with:

  • Short-term loans with no fees or interest
  • Loan payment assistance options

Please reach out to your lender, call 701-293-2400, or email us at OnlineBanking@GateCity.Bank today. Learn more >

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I’m hesitant about banking online – can other people see my account information?

  • Education Resources > Help Center > Security and Fraud FAQs > Security

How secure is our online banking? We’ll answer your question with another question: Have you heard of Fort Knox? Learn more!

When are bill payments deducted?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re curious about when bill payments are deducted in online and mobile banking, we can provide more information!

Can Simply Save cause me to overdraft on my account?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Concerned that Simply Save will cause you to overdraft on your account? Good news: It won’t! Learn more.

How can I view pending bill payments?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Easily view your pending bill payments in online and mobile banking in just a couple of steps.

Is there a charge for online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering if there’s a charge for online bill pay? There sure isn’t! Learn more.

When are bill payments deducted?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering when electronic fund transfers are sent to your payee versus checks? Learn more.

Can I purchase flood insurance if I’m not in a high-risk flood zone?

  • Insurance Services > Education > Flood Insurance FAQs

Interested in purchasing flood insurance outside of a high-risk zone? Learn more about your options!

How soon after purchase does my policy take effect?

  • Insurance Services > Education > Flood Insurance FAQs

It’s important to know when your flood insurance policy will take effect. Learn more!

What are the image guidelines for My Card Creation?

  • Education Resources > Help Center > Debit Card FAQs

Wondering what the image guidelines are for My Card Creation? You’re in the right place! Learn more.

How do I change the personal identification number (PIN) for my debit card?

  • Education Resources > Help Center > Debit Card FAQs

Looking to change the personal identification number (PIN) for your Gate City Bank debit card? We’ve got you covered! Learn more.