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Why did I receive an account access restricted message when attempting to log in?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering why you received an account access restricted message when attempting to log in? We’re here to support you! Learn more.

How do I pay off my loan?

  • Education Resources > Help Center > Loan FAQs > Personal Loans

Looking to pay off your loan? We’re here to assist with a few helpful options!

What types of accounts are eligible for Simply Save?

  • Education Resources > Help Center > Saving FAQs > Simply Save

Did you know that a number of our accounts are eligible for Simply Save? Easily build savings by rounding your purchases up to the next dollar! Learn more.

Are there IRA contribution limits or restrictions?

  • Education Resources > Help Center > Saving FAQs > IRAs

Learn more about how IRA contribution restrictions depend on whether you have a traditional or Roth account.

How does my Tap and Pay debit card work?

  • Education Resources > Help Center > Debit Card FAQs

Wondering how your Tap and Pay debit card works? It’s super easy! Learn more.

How do I get started with remote deposit capture?

  • Education Resources > Help Center > Business FAQs > Remote Deposit Capture

Curious about how to get started with remote deposit capture? We can help! Learn more.

Can I send an international wire?

  • Education Resources > Help Center > General Banking FAQs > General Banking

Curious if you can send an international wire with us? Learn more!

What is mobile wallet?

  • Education Resources > Help Center > Mobile Services FAQs > Mobile Wallet

Wondering what mobile wallet is? You’re in the right place! Learn more about how it’s a convenient way to carry your Gate City Bank debit card information in digital form on your mobile device.

What is a pending transaction?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering what a pending transaction is? We can shed some light! Learn more.

Does it cost extra to get paid early?

  • Education Resources > Help Center > General Banking FAQs > Payday Your Way

Did you know that you could get paid up to two days early and it won’t cost you a thing? Learn more!