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How do I sign up for online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

We’ve made signing up for online banking a breeze. Follow a few simple steps, and you’ll be ready to go with better banking!

When are bill payments deducted?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

If you’re curious about when bill payments are deducted in online and mobile banking, we can provide more information!

How current is my information in online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

When it comes to online banking, you can rest assured that your activity and information is updated within minutes. Learn more!

How can I view pending bill payments?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Easily view your pending bill payments in online and mobile banking in just a couple of steps.

Is there a charge for online bill pay?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering if there’s a charge for online bill pay? There sure isn’t! Learn more.

When are bill payments deducted?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering when electronic fund transfers are sent to your payee versus checks? Learn more.

Can I purchase flood insurance if I’m not in a high-risk flood zone?

  • Insurance Services > Education > Flood Insurance FAQs

Interested in purchasing flood insurance outside of a high-risk zone? Learn more about your options!

How soon after purchase does my policy take effect?

  • Insurance Services > Education > Flood Insurance FAQs

It’s important to know when your flood insurance policy will take effect. Learn more!

How do I switch to Gate City Bank?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

Wondering how to switch banks to Gate City Bank? It’s ridiculously easy! Learn more.

Does it cost extra to get paid early?

  • Education Resources > Help Center > General Banking FAQs > Payday Your Way

Did you know that you could get paid up to two days early and it won’t cost you a thing? Learn more!