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Will the person I send money to be notified?

  • Financial Education > Help Center > Mobile Services FAQs > Zelle

Wondering if the person you send money to with Zelle® will be notified? They will! Learn more.

Can I set up a family member with access to my online banking account?

  • Financial Education > Help Center > Online Services FAQs > Online Banking

Wondering if you can set up a family member with access to your online banking account? We’re happy to provide feedback on this! Learn more.

How do I add or remove accounts from online banking?

  • Financial Education > Help Center > Online Services FAQs > Online Banking

Wondering how to add or remove accounts from online banking? You’re in the right place! Learn more.

How do I transfer money to someone at a different financial institution?

  • Financial Education > Help Center > Online Services FAQs > Transfers

Need to transfer money to someone at a different financial institution? No problem! Learn more.

How do I sign up for online banking?

  • Financial Education > Help Center > Online Services FAQs > Online Banking

Wondering how to sign up for online banking? We thought you’d never ask! Learn more.

Where can I earn debit card reward points?

  • Financial Education > Help Center > Debit Card FAQs > Debit Card Rewards

Wondering where you can earn debit card reward points? Good news! You can earn them pretty much anywhere. Learn more!

How current is the information in online banking?

  • Financial Education > Help Center > Online Services FAQs > Online Banking

Wondering how current the information in online banking is? We’re happy to provide some helpful context! Learn more.

Which accounts automatically refund ATM fees?

  • Financial Education > Help Center > Debit Card FAQs

Wondering which Gate City Bank accounts automatically refund ATM fees? You’re going to love the answer! Learn more.

What is a mutual bank?

  • Financial Education > Help Center > General Banking FAQs > General Banking

Gate City Bank is proud to be a mutual bank that doesn’t report to shareholders, but instead puts communities first. Learn more about how our mutual-bank status makes us special!

How do I change my address?

  • Financial Education > Help Center > General Banking FAQs > General Banking

Need to change your address? We make it easy! Whether you’re using a mobile device or computer, we’ve got you covered. Learn more.