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How do I change the listing order of my accounts?

  • Financial Education > Help Center > Online Services FAQs > Online Banking

Wondering how to change the listing order of your accounts? It’s as easy as pie! Learn more.

My online banking account is locked – now what?

  • Financial Education > Help Center > Online Services FAQs > Online Banking

Wondering what to do if your online banking account is locked? Not to worry! We’re still by your side. Learn more.

What is an eBill?

  • Financial Education > Help Center > Online Services FAQs > Bill Pay

Wondering what an eBill is? We can shed some light! Learn more.

Does Gate City Bank know my password?

  • Financial Education > Help Center > Online Services FAQs > Online Banking

Wondering if we know your password? We actually don’t! But we can help reset it if it’s ever forgotten. Learn more about how your security is paramount to us.

Can I complete a personal loan application over the phone or online?

  • Financial Education > Help Center > Loan FAQs > Personal Loans

Did you know that there are multiple ways to apply for a personal loan with us? We make it easy! Learn more.

Do I need a co-borrower to get a loan?

  • Financial Education > Help Center > Loan FAQs > Personal Loans

Wondering if you need a co-borrower to get a personal loan? It depends on a couple of factors. Learn more!

How can I avoid becoming a victim of a phishing scam?

  • Financial Education > Help Center > Security and Fraud FAQs > Fraud Protection

Avoid becoming the victim of a phishing scam! We’ve put together a helpful list of dos and don’ts.

What is deposit insurance?

  • Financial Education > Help Center > General Banking FAQs > General Banking

The Federal Deposit Insurance Corporation (FDIC) exists to protect your FDIC-insured deposits. Learn more about how it’s attained and calculated!

Can I make my tax and insurance payments myself?

  • Financial Education > Help Center > Loan FAQs > Mortgage Loans

Interested in making your home taxes and insurance payments yourself? Learn your options!

What should I do if I receive a phishing call?

  • Financial Education > Help Center > Security and Fraud FAQs > Fraud Protection

Wondering what to do if you receive a phishing call? Fear not! Learn more.