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Where is my account info in online banking?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Locate your account information in seconds by following a few simple steps in online banking or the mobile app.

How do I reorder my accounts?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Easily reorder your list of accounts in online banking by following a few simple steps.

  What if my online banking is locked?  

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Locked out of your online banking account? Not to worry! We’ve made resetting your username or password a breeze.

How much history is available for my accounts?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Whether it’s for checking, savings or CDs, we make it easy to look back at months of account history.

What is an eBill?

  • Education Resources > Help Center > Online Services FAQs > Bill Pay

Wondering what an eBill is? We can shed some light! Learn more.

Does Gate City Bank know my password?

  • Education Resources > Help Center > Online Services FAQs > Online Banking

Wondering if we know your password? We actually don’t! But we can help reset it if it’s ever forgotten. Learn more about how your security is paramount to us.

What do I do if I suspect phishing?

  • Education Resources > Help Center > Security and Fraud FAQs > Fraud Protection

If you suspect a phishing attempt, contact us immediately! Also, learn how you can safeguard your personal and financial information by never sharing certain details.

Recording Fee

  • Education Resources > Glossary

A fee charged by a public official (typically a Registrar of Deeds or County Clerk) for including a document affecting the title to real property in the public record.

What are the benefits of opening a U.S. bank account?

  • Education Resources > Help Center > General Banking FAQs > Checking and Savings Accounts

More convenience. More security. More peace of mind. Come explore the advantages of opening a local bank account near you!

What is deposit insurance?

  • Education Resources > Help Center > General Banking FAQs > General Banking

The Federal Deposit Insurance Corporation (FDIC) exists to protect your FDIC-insured deposits. Learn more about how it’s attained and calculated!